Privacy Policy

Your privacy is critically important to us. At Crowe's® Candle we have a few fundamental principles:

• We don’t ask you for personal information unless we truly need it.
•  We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
• We don’t store personal information on our servers unless required for the on-going operation as a returning candle purchaser.

Below is our privacy policy which incorporates these goals:

Crowe's® Candle Company (“Crowe's® Candle”) operates Crowe's® and Crowe's®   It is Crowe's® Candle’s policy to respect your privacy regarding any information we may collect while operating our websites.
Website Visitors.

Like most website operators, Crowe's® Candle collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Crowe's® Candle’s purpose in collecting non-personally identifying information is to better understand how Crowe's® Candle’s visitors use its website.

Crowe's® Candle also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments in our guestbook. Crowe's® Candle only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information:

Certain visitors to Crowe's® Candle’s websites choose to interact with Crowe's® Candle in ways that require Crowe's® Candle to gather personally-identifying information. The amount and type of information that Crowe's® Candle gathers depends on the nature of the interaction. For example, those visitors who sign up for an account to provide a username and email address. Those who engage in transactions with Crowe's® Candle – by purchasing candles or candle products are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Crowe's® Candle collects such information only insofar as is necessary or appropriate to fulfill the purpose (candle order) of the visitor’s interaction with Crowe's® Candle. Crowe's® Candle does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics:

Crowe's® Candle may collect statistics about the behavior of visitors to its websites. For instance, Crowe's® Candle may monitor the most popular products sold on the .  Crowe's® Candle may display this information publicly or provide it to others. However, Crowe's® Candle does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information.

Crowe's® Candle discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Crowe's® Candle’s behalf or to provide services available at Crowe's® Candle’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home state; by using Crowe's® Candle’s websites, you consent to the transfer of such information to them. Crowe's® Candle will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Crowe's® Candle discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Crowe's® Candle believes in good faith that disclosure is reasonably necessary to protect the property or rights of Crowe's® Candle, third parties or the public at large. If you are a registered user of a Crowe's® Candle shopping cart and have supplied your email address, Crowe's® Candle may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Crowe's® Candle and our products. We primarily use our various guestbook or e-mail opt-in list to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Crowe's® Candle takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Crowe's® Candle uses cookies to help Crowe's® Candle identify and track visitors, their usage of Crowe's® Candle website, and their website access preferences. Crowe's® Candle visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Crowe's® Candle’s websites, with the drawback that certain features of Crowe's® Candle’s websites may not function properly without the aid of cookies.

usiness Transfers:

If Crowe's® Candle, or substantially all of its assets were acquired, or in the unlikely event that Crowe's® Candle goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Crowe's® Candle may continue to use your personal information as set forth in this policy.

Links to Distributors:

Crowe's® Candle has select distributors with possible links from our website to theirs. Once on the distributors site, Crowe's® is not responsible for content or collection of data.

Although most changes are likely to be minor, Crowe's® Candle may change its Privacy Policy from time to time, and in Crowe's® Candle’s sole discretion. Crowe's® Candle encourages visitors to frequently check this page for any changes to its Privacy PolicyChange log.

© Crowe's® Candle.
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